Putting our customers first has led to the growth of our company and we happily commit to providing elite levels of service.
To many of our competitors, just 12 years in one of the most competitive areas of road transport may seem like no big deal. To us it’s a major deal, and we are extremely proud of how Paul Bradford Distribution has grown and prospered over that time.
From our very beginnings we placed our customers at the forefront of our company ethic. Ensuring we provided simple, easy to understand, and transparent quotes to transport their goods from one location to another was the first part of our strategy. The second part was to ensure those goods were delivered on time, every time, by courteous drivers prepared to go that one step further (that goes for same day deliveries, next day deliveries and our range of specialist services). Helping load and unload client goods is an expected part of all our driver’s daily duties.
We talked to customers who kept returning to use our courier services, what did they want from a dedicated courier? Emergency collection and delivery services, so we began our 24 hour 7day a week service. Emergency, same day, next day, ad hoc and pre-booked options were included in our services.
AOG services were restructured and increased, and the necessary steps taken to be able to include the collection and disposal of dangerous and hazardous substances (ADR). We became part of a national courier network to give us the opportunity to serve our national customers as efficiently and reliably as we served our clients in the Midlands and surrounding areas.
More recently we began our extremely popular furniture courier service for those who were looking for a safe and efficient means of getting their high quality furniture pieces and sets from manufacturer to customer.
Now, as well as investing heavily in the latest logistics technology, Paul Bradford Distribution run a fleet of modern Mercedes Sprinter vans which provide economical transport for our clients, while helping us reduce our carbon footprint in an industry which is forever being scrutinised.
We have visions for the next 12 years to further improve and enhance our capabilities and services. To all our long standing and newer clients, we thank you. For those who haven’t yet joined us, we offer you a courier service which continues to put its customer needs first, offering you a fast, reliable, and cost effective service, to get your goods to their destination as quickly and efficiently as possible.